Because we know how important it is to get the supplies you need, we aim (but do not guarantee) to deliver all orders within 2 working days via courier or our delivery vehicle for all regular supplies, although certain items such as furniture may take longer (see below). Orders received on Friday will be processed the following Monday and orders placed at the weekend will be delivered the following Monday. Customers will be advised at time of order if this is the case. Snells Office Supplies cannot be held responsible for any consequential loss due to late or non-delivery.
Note that oversized or bulky items may require additional delivery time and some products are delivered to customers directly by the manufacturer and some manufacturers are unable to deliver outside of the UK mainland; Snells Office Supplies shall endeavour to inform you of extended delivery times at the time you place your order. In any case, Snells Office Supplies shall not be liable for any cost or damage caused by late or non-delivery of the Products. Any delay in delivery of the Products shall not give you a right to reject the Products or cancel your order. Snells Office Supplies reserves the right to deliver the Products in instalments.
Delivery times are between 9:00am and 5:00pm. We cannot specify an exact time when we will deliver. The delivery driver needs to obtain a signature for all parcels. If you are unavailable to accept delivery, your order may be left with a neighbour if they are willing to sign for it.
Delivery to the UK mainland is free to addresses in the Vale of Glamorgan and Cardiff postcode area for all orders over £50 (excluding Vat) orders under £50 (excluding Vat) will incur a charge of £6.99, unless stated at time of order. All other deliveries are subject to a charge of £8.95 on orders below £75 (excluding Vat). Orders over £75 (Excluding Vat) are free anywhere in the mainland UK(excluding some areas of Northern Scotland, the Scottish Highlands and Islands, Channel Islands & Northern Ireland where a £15.95 delivery charge will be incurred unless you spend over £150 excluding VAT). Please note we cannot deliver to PO Boxes or BFPO addresses. Please note that any FREE DELIVERY offers on our website do not include the Scottish Highlands and Islands, Channel Islands & Northern Ireland, these areas will be subject to the normal delivery charge.
All Furniture or Machines are by specialist carrier usually within 2-5 working days except where it is a special order. In these circumstances you will be notified at time of order the estimated delivery time. Unfortunately we are unable to deliver and assemble furniture outside of the UK mainland. Please note that delivery days quoted are working days, and for some areas of Northern Scotland, Scottish Highlands & Islands, Channel Islands & Northern Ireand delivery could take longer. For further information on carriage costs or delivery timescales, please contact Customer Services on 029 2070 8185. Information regarding assembly services can be found on individual furniture ranges. Please note the use of an electric screwdriver for the assembly of chairs will void your guarantee.
11 Washington Buildings,
Penarth, The Vale of Glamorgan, CF642AD
029 2070 8185